Tuesday, December 23, 2008

Saying the Wrong Thing is Like Opening Pandora's Box

Have you ever said something to a prospect you completely regret and the next thing you know you're concentrating on what you did wrong and the rest of the conversation goes Right...Down...the Drain?

There's no doubt that saying the wrong thing to your prospect can be like opening Pandora's box. And, you wouldn't want to do that, unless you like wasting your time. I know I wouldn't.

A few days ago, I did just that and instead of hanging up, I stuck it out. BIG MISTAKE!!!!

Here's kind of how it went...

Me: Hey Bob, this is Jerome, recently you visited my website and requested information about a home business. Did I catch you at a good time?

Bob: What do you want?

Me: Bob, you requested information about working from home.

Bob: Yeah, so what? Why are you calling me?

Me: Uhhh, do you want to know more about working from home. I can send you some material.

I'm going to stop there, as that's where I went wrong. I kept choking on my words and no matter what I would say, I kept thinking about what I said in the past and what I should've said.

I failed to stay in control and show this person they most definitely did not qualify for my time nor would I want them in my business.

Here's what I should've said...

Me: Yeah, Bob, you requested some information from website about a home business. Bob, before we proceed, are you interested in a home business so that we don't waste my time?

If I would've said that instead, I would have been the one in control and show this person, I'm serious about my business.

Believe me, when I made that mistake, it was like when I first started...no control, desperate, you name it.

After I acknowledged where I went wrong, I realized I didn't want to go there again. Besides, it wasn't helping me any with growing my business.

Becareful the next time you're talking to your prospect and be sure you don't say the wrong thing. If you do, immediately get back in control of the conversation. Then you'll be able to proceed with the interview.

Dedicated to your success,

Jerome Ratliff
Visit JeromeRatliff.com to learn about the fantastic journey he's embarked through his business ventures.

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