How many times have you heard "I can't"?
Either a customer of yours or a potential client, you've heard these words used before. They go something like this...
"I can't afford it right now..."
"I can't help you..."
"I can't figure this out..."
"I can't help you..."
"I can't figure this out..."
It seems more and more people are limiting themselves. By them saying they can't they are basically throwing up their arms.
They are making excuses.
That's all can't is.
It's an excuse!
Rather than find a way to make something happen, they say "I can't". Saying "I can't" is so much easier, but is it really? I would disagree. I'll explain in just a minute.
There can be many reasons for saying the "I can't" words. It can be fear of change...lack of interest...denial...feeling of not being in control. Whatever the reasons could be, saying and living the "I can't" mentality can truly affect you.
Try this exercise out the next time your customer or potential client says "I can't":
1. Probe that person and find out why they are telling you they can't. Do this for every time they say those words.
2. Anytime someone says they can't, ask them, "Well, how can you?"
3. Every time you propose a question, don't use the words 'can'. Instead replace it with 'will'.
Not only will you get your mind off limiting yourself or theirs, you will also help the client and yourself understand their real concern. Hopefully for your sake, it means getting a new client or getting a customer to agree to do something that they are capable of doing.
So, saying "I can't" is easy but it does affect your life.
Jerome Ratliff
Independent Associate
They are making excuses.
That's all can't is.
It's an excuse!
Rather than find a way to make something happen, they say "I can't". Saying "I can't" is so much easier, but is it really? I would disagree. I'll explain in just a minute.
There can be many reasons for saying the "I can't" words. It can be fear of change...lack of interest...denial...feeling of not being in control. Whatever the reasons could be, saying and living the "I can't" mentality can truly affect you.
Try this exercise out the next time your customer or potential client says "I can't":
1. Probe that person and find out why they are telling you they can't. Do this for every time they say those words.
2. Anytime someone says they can't, ask them, "Well, how can you?"
3. Every time you propose a question, don't use the words 'can'. Instead replace it with 'will'.
Not only will you get your mind off limiting yourself or theirs, you will also help the client and yourself understand their real concern. Hopefully for your sake, it means getting a new client or getting a customer to agree to do something that they are capable of doing.
So, saying "I can't" is easy but it does affect your life.
Jerome Ratliff
Independent Associate
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