Showing posts with label effective communication. Show all posts
Showing posts with label effective communication. Show all posts

Tuesday, December 23, 2008

Saying the Wrong Thing is Like Opening Pandora's Box

Have you ever said something to a prospect you completely regret and the next thing you know you're concentrating on what you did wrong and the rest of the conversation goes Right...Down...the Drain?

There's no doubt that saying the wrong thing to your prospect can be like opening Pandora's box. And, you wouldn't want to do that, unless you like wasting your time. I know I wouldn't.

A few days ago, I did just that and instead of hanging up, I stuck it out. BIG MISTAKE!!!!

Here's kind of how it went...

Me: Hey Bob, this is Jerome, recently you visited my website and requested information about a home business. Did I catch you at a good time?

Bob: What do you want?

Me: Bob, you requested information about working from home.

Bob: Yeah, so what? Why are you calling me?

Me: Uhhh, do you want to know more about working from home. I can send you some material.

I'm going to stop there, as that's where I went wrong. I kept choking on my words and no matter what I would say, I kept thinking about what I said in the past and what I should've said.

I failed to stay in control and show this person they most definitely did not qualify for my time nor would I want them in my business.

Here's what I should've said...

Me: Yeah, Bob, you requested some information from website about a home business. Bob, before we proceed, are you interested in a home business so that we don't waste my time?

If I would've said that instead, I would have been the one in control and show this person, I'm serious about my business.

Believe me, when I made that mistake, it was like when I first started...no control, desperate, you name it.

After I acknowledged where I went wrong, I realized I didn't want to go there again. Besides, it wasn't helping me any with growing my business.

Becareful the next time you're talking to your prospect and be sure you don't say the wrong thing. If you do, immediately get back in control of the conversation. Then you'll be able to proceed with the interview.

Dedicated to your success,

Jerome Ratliff
Visit JeromeRatliff.com to learn about the fantastic journey he's embarked through his business ventures.

Friday, March 7, 2008

Learn How To Talk To Anyone

How good is your communication skills?

As a business owner or professional, it's essential to have good communication skills. But, isn't every situation different. What may work for one person may not for another.

The answer is Learn How To Talk To Anyone

I recently read a book "How to talk to anyone..." by Leil Lowndes. It teaches you 92 tricks for big success in relationships. One example really stood out for me... How to Look Like a Big Winner Wherever You Go.

As a business owner, this was soooo important to me. Your image is everything. It portrays who you are, it says I'm confident and a professional. We must all act like this if we plan on being a leader.

Have you ever heard of the phrase, "Fake it until you make it." If feel you're not a leader or a winner then you better start acting like one. Fake it until you make it means, act like a leader then you will become a leader. Try it out and see if it works for you. It has for me.

The traditional way of communicating still works, but if you haven't read or taken any classes about effective communication, your chances are you aren't effectively communicating. Besides, how do we really know unless someone tells us. So why not learn how to be effective and confident. Be portrayed as a leader.

Learn how to talk to anyone and see your confidence and business slowly build. The next time you're in the library or bookstore check out Leil Lowndes' book in the self-help section. I hope it helps you like it has helped me.


Jerome Ratliff
Discover your way to riches

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